Frequently Asked Questions

By Credit/debit card or Bacs Transfer

Absolutely. A lot of our properties allow for 1-2 night stays

Some of our bigger properties are often used for family get togethers. We are unable to except party groups unfortunately

Yes bed linen is provided in all properties and all beds will be made for your arrival. If you need optional beds such as sofa beds made up this must be requested at time of booking. If you are booking a property which has a zip and link bed please request the configuration you require. A bath towel and a hand towel are provided per guest. Beach towels are not provided.

Yes we can provide one of each per property. Please select at time of booking

Many of our properties welcome furry friends. Some do not. Please adjust your search accordingly

All of our properties have Wifi. Speeds vary due to area.

Check in is 3pm and check out is 10am. All properties allow for self check in so if you need to arrive later this isn’t an issue. However please be mindful that we are not reachable after 10pm.

All properties allow for self check in, please familiarise yourself with check in details before arrival. If travelling as a group please use the key safe as a means to sharing access.

All check in details, property address and directions will be sent via email 48hours prior to arrival. We strongly advise you familiarise yourself with these particularly if arriving late at night to ensure and easy check in.

Smoking is not permitted in any properties

Unfortunately we do not have dedicated EV charging at any properties currently however you can find the nearest charging point to your accommodation by clicking here

We understand that plans change and pride ourselves on our flexibilty. Please contact us if you need to make a change and we will do what we can to accommodate your needs.

We understand that plans change and you may need to cancel your reservation.
We offer a full refund less deposit if 14 days notice is given.
Unfortunately after this period we are unable to offer a refund.

If more than 30 days notice is given your deposit will also be refunded.

We do advise you have the appropriate holiday insurance at the time of booking.

If you encounter a problem during your stay please contact one of the mobile numbers given with check in details. Alternatively email [email protected]. In case of an emergency please contact the necessary emergency services.